Privacy Policy

We don’t sell personal data.

This Policy applies to our website pages, registration forms, coaching programs, training sessions, assessments, clinics, bootcamps, and our communications (email, SMS, WhatsApp, phone). By using our services, you agree to this Policy.

• Player/guardian details: name, age, email, phone, city, skill level, playing role.
• Application responses, messages, and support queries.
• Payment confirmations (handled by our gateway; we don’t store full card details).

• Device and log data: IP address, browser, device type, time zone, pages visited, referrer/UTM, clicks.
• Cookies & similar tech for session management, preferences, analytics, and conversion tracking.

• Process registrations, scheduling, and essential updates.
• Send brochures, payment links, receipts, and reporting instructions.
• Improve coaching, safety, websites, and funnels through aggregated analytics.
• Prevent spam, fraud, and abuse; comply with legal or regulatory obligations.
• With your consent, share program updates and announcements.

We rely on one or more of: performance of a contract, legitimate interests (security, analytics, improvements), consent (marketing/WhatsApp opt-ins), and legal obligation (tax/records).

We may use essential cookies for forms and security, and analytics/advertising cookies for performance measurement and retargeting. You can control non-essential cookies via your browser settings. Blocking essential cookies may break certain features.

Payments are processed by third-party gateways over secure connections. We receive limited metadata (success/failure, transaction IDs) for reconciliation; card numbers are not stored on ACE servers.

• Trusted vendors for hosting, CRM, email/SMS/WhatsApp delivery, analytics, and payment gateways.
• Program partners, coaches, or venues—only what’s necessary for operations/safety.
• Legal/regulatory requests when required by law or to protect rights, safety, or property.

Some providers may process data outside India. We select vendors who implement appropriate safeguards (contractual, technical, and organizational) to protect your data.

• Registration & communication records: up to 24 months from last activity, unless longer is required for legal claims or compliance.
• Financial/transaction data: as per applicable tax and accounting laws.
• Aggregated or anonymized data may be retained for analytics and reporting.

We use reasonable administrative, technical, and physical safeguards (access controls, encryption in transit, role-based permissions). No system is 100% secure; report concerns to the email below.

Registrations may involve minors (10–17). Where relevant, we may request parent/guardian consent for participation and communications. Guardians can request access, correction, or deletion (subject to record obligations).

• Access, correction, and deletion (where feasible and lawful).
• Withdraw consent for marketing at any time (effects future messages only).
• Object to or restrict certain processing based on legitimate interests.
• Data portability where applicable.

To exercise rights, contact us using the details below. We may verify your identity before responding.

Our pages may link to external sites (e.g., payment, video, social). Their privacy practices are their own—review their policies before using those services.

We may update this Policy periodically. The “Last updated” date at the top reflects the latest version. Material changes will be highlighted on this page.